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HRCI The Professional in Human Resources (SPHR) Sample Questions (Q40-Q45):

NEW QUESTION # 40
Project management is a core activity in many organizations today. Which of the following statements best describes the process groups that comprise the project management lifecycle?

A. The project management lifecycle is comprised of launching, planning, executing, monitoring and controlling, and closing.
B. The project management lifecycle is comprised of forming, storming, norming, performing, and adjourning.
C. The project management lifecycle is comprised of initiating, planning, executing, monitoring and controlling, and closing.
D. The project management lifecycle is comprised of organizing, commanding, coordinating, and controlling.

Answer: C

Explanation:
Section: Volume B
Explanation/Reference:
Answer option D is correct.
The project management lifecycle is comprised of five process groups: initiating, planning, executing, monitoring and controlling, and closing.
Answer option C is incorrect. This answer describes the five stages of team development.
Answer option A is incorrect. This answer describes four of five components of management.
Answer option B is incorrect. There is no launching process group in the project management lifecycle.
Reference: Professional in Human Resources Certification Study Guide, Sybex, ISBN: 978-0-470-43096-5.
Chapter Four: Workforce Planning and Employment. Official PHR and SPHR Certification Guide, HR Certification Institute, ISBN: 978-1-586-44149-4, Section III, The US Body of Knowledge.
Chapter: Core Knowledge Requirements for HR Professionals
Objective: Project Management Concepts

NEW QUESTION # 41
Which of the following occurs in violation of a contract clause prohibiting strikes during the term of the contract?

A. Lockout
B. Involuntary exit
C. Strike
D. Wildcat strike

Answer: D

Explanation:
Answer option A is correct.A wildcat strike occurs in violation of a contract clause prohibiting strikes during the term of the contract.Answer option C is incorrect. A strike occurs when the union decides to stop working.Answer option B is incorrect. A lockout occurs when management shuts down operations to keep the union from working.Answer option D is incorrect. Involuntary exits is process that occurs due to mergers, outsourcing or changing business needs. It also occurs due to terminations for cause, such as performance problems, etc. Chapter: Employee and Labor Relations Objective: Union Organization

NEW QUESTION # 42
This nonmathematical forecasting technique brings the participants together to share and discuss their ideas about the forecast. The ideas are then ranked based on the groups input. What technique is discussed?

A. Management forecasts
B. Brainstorming
C. Delphi technique
D. Nominal group technique

Answer: D

Explanation:
Section: Volume A
Explanation/Reference:
Answer option C is correct.
The nominal group technique is a nonmathematical forecasting technique in which participants meet in person and share ideas as in brainstorming sessions. The group discusses and ranks the forecasts collectively, not anonymously as in the Delphi technique.
Answer option A is incorrect. Management forecasts are predictions made by experienced managers considered to be subject matter experts in their field or in the organization.
Answer option B is incorrect. The Delphi technique uses rounds of anonymous surveys to predict a likely outcome. After each round of the survey, the results are tallied and a new survey can be resubmitted to the survey participants. Eventually, consensus is found among the group on forecasting, risks, and other organizational decisions.
Answer option D is incorrect. Brainstorming allows the group to discuss and share ideas, but it doesn't rank the ideas or forecasts.
Reference: Professional in Human Resources Certification Study Guide, Sybex, ISBN: 978-0-470-43096-5.
Chapter Four: Workforce Planning. Official PHR and SPHR Certification Guide, HR Certification Institute, ISBN: 978-1-586-44149-4, Section III, The US Body of Knowledge.
Chapter: Core Knowledge Requirements for HR Professionals
Objective: Qualitative and Quantitative Analysis

NEW QUESTION # 43
An employee with a bachelor's degree, an employee who speaks English as a second language, and an individual over the age of 40 are all examples of what?

A. Protected class groups
B. Effective knowledge management programs
C. Non-discriminatory hiring practices
D. A diverse work group

Answer: D

Explanation:
Explanation/Reference:
Answer option A is correct.
Diversity simply means "the differences among people." Although diversity encompasses protected-class characteristics (D) and can be a measure of non-discriminatory hiring practices (C), it represents the differences of all employee behaviors and classifications. Knowledge management programs (B) refer to the ability of the employer to retain and apply the collective knowledge of their workers to achieve strategic aims.
Chapter: Employee and Labor Relations
Objective: Review Questions

NEW QUESTION # 44
Which of the following scenarios best represents respondeat superior?

A. A terminated employee creates web posts about your company that aren't true.
B. An employee hits another vehicle with a company's car and your company is sued.
C. A manager promises an employee a job for life if she continues her good performance.
D. An employee gives a hefty discount to a friend.

Answer: B

Explanation:
Reference: Professional in Human Resources Certification Guide, Sybex, ISBN: 978-0470-43096-5. Chapter 7: Employee and Labor Relations. Official PHR and SPHR Certification Guide, HR Certification Institute, ISBN: 978-1-586-44149-4, Section III, The US Body of Knowledge.
Chapter: Employee and Labor Relations
Objective: Federal Employment Legislation

NEW QUESTION # 45
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