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Scrum Alliance Certified ScrumMaster Exam Sample Questions (Q35-Q40):

NEW QUESTION # 35
What is one service a Scrum Master provides to the Product Owner?

A. Assign tasks to the Developers
B. Write user stories
C. Find effective Product Backlog management techniques
D. Prioritize the backlog

Answer: C

Explanation:
One of the key services aScrum Master provides to the Product Owneris helping them findeffective Product Backlog management techniques. This ensures that the Product Owner can maximize the value of the product and effectively manage the Product Backlog.
According to the2020 Scrum Guide, the Scrum Master serves the Product Owner by:
* Helping the Product Owner find techniques for effective Product Goal definition and Product Backlog management.
* Facilitating stakeholder collaboration when needed.
* Supporting empirical product planning for complex environments.
Why the other options are incorrect:
* A. Assign tasks to the Developers:Tasks are not assigned in Scrum. Developers are self-organizing and responsible for determining how they will complete the work.
* B. Write user stories:Writing user stories is a Product Owner responsibility, not the Scrum Master's.
* C. Prioritize the backlog:The Product Owner prioritizes the Product Backlog, not the Scrum Master.

NEW QUESTION # 36
When a Scrum Master encounters resistance from outside of the Scrum Team, what should the Scrum Master do?

A. Create a status update meeting for all Scrum Masters to coordinate team dependencies
B. Escalate to management to reprimand the resisters
C. Not intervene in the business of others
D. Work with other Scrum Masters to increase the effectiveness of the application of Scrum in the organization

Answer: D

Explanation:
When a Scrum Master encounters resistance from outside the Scrum Team, their role is to act as aservant leader and coach, ensuring the organization's adoption of Scrum is effective. Resistance often stems from a lack of understanding or buy-in regarding the value of Scrum.
According to the2020 Scrum Guide, the Scrum Master serves the organization in several ways, including:
* Leading, training, and coaching the organization in its Scrum adoption.
* Planning and advising Scrum implementations within the organization.
* Helping employees and stakeholders understand and enact an empirical approach for complex work.
In this case, the Scrum Master collaborates with other Scrum Masters to amplify the effectiveness of Scrum across the organization. This collaboration is essential for addressing systemic challenges or resistance to Scrum.
Why the other options are incorrect:
* A. Escalate to management to reprimand the resisters:Escalating and seeking reprimand is not aligned with the Scrum Master's role as a facilitator and coach. This approach could create conflict rather than resolve resistance.
* B. Not intervene in the business of others:The Scrum Master's role involves actively addressing impediments and resistance. Avoiding intervention undermines their responsibility to promote Scrum.
* C. Create a status update meeting for all Scrum Masters to coordinate teamdependencies:While collaboration among Scrum Masters is essential, "status update meetings" are not a Scrum practice, and coordination of dependencies is typically handled within Sprint Planning or during collaborative refinement sessions.

NEW QUESTION # 37
During the Sprint, what Scrum Value must the team demonstrate to achieve the goal?

A. Completion
B. Commitment
C. Agreement
D. Alignment

Answer: B

Explanation:
The Scrum Team must demonstrateCommitmentto achieve the Sprint Goal. Commitment is one of the five Scrum Values, and it reflects the team's dedication to the Sprint Goal, the work planned in the Sprint Backlog, and to collaborating effectively. Without commitment, the team cannot focus on delivering the Increment or achieving the Sprint Goal.
According to the2020 Scrum Guide, the Scrum Values are:
* Commitment: Dedication to the team's goals and delivering value.
* Focus: Concentrating on the Sprint Goal and avoiding distractions.
* Openness: Being transparent about challenges and progress.
* Respect: Valuing each team member and their contributions.
* Courage: Facing challenges and making tough decisions.
Why the other options are incorrect:
* A. Completion:This is not a Scrum Value. Commitment drives completion, but "completion" itself is not a value.
* C. Agreement:While agreement is important, Scrum does not define it as a core value.
* D. Alignment:While alignment is critical to achieving goals, it is not one of the five Scrum Values.

NEW QUESTION # 38
Whose responsibility is it to lead and coach the organization in its Scrum adoption?

A. Developers
B. Scrum Master
C. Product Owner
D. Customer

Answer: B

Explanation:
TheScrum Masteris responsible for leading and coaching the organization in its Scrum adoption. They play a critical role in helping the organization understand and implement Scrum practices, fostering an environment of empiricism and continuous improvement.
According to the2020 Scrum Guide, the Scrum Master serves the organization by:
* Leading, training, and coaching the organization in Scrum adoption.
* Helping employees and stakeholders understand and enact an empirical approach to work.
* Removing barriers between stakeholders and Scrum Teams.
Why the other options are incorrect:
* A. Customer:Customers provide requirements and feedback but do not lead or coach the organization in Scrum adoption.
* B. Product Owner:The Product Owner manages the Product Backlog and focuses on delivering value but is not responsible for organizational Scrum adoption.
* C. Developers:Developers are responsible for delivering the Increment and are not accountable for coaching the organization.

NEW QUESTION # 39
A developer identified a major technical issue during a Daily Scrum. What should the team do?

A. Meet and discuss outside of Daily Scrum
B. Interrupt the Daily Scrum and solve the problem immediately
C. Discuss it during the Sprint Review
D. Escalate it to the Product Owner

Answer: A

Explanation:
TheDaily Scrumis a short, time-boxed event (15 minutes) where Developers inspect progress toward the Sprint Goal and adapt their plan for the day. It is not intended to solve problems or deep-dive into discussions.
If a major technical issue is identified during the Daily Scrum, the team should note it and arrange to discuss and solve itoutside of the Daily Scrum.
According to the2020 Scrum Guide:
* The Daily Scrum is focused on progress toward the Sprint Goal, and issues that require detailed discussion or resolution should be handled separately.
* The Scrum Master may help facilitate these follow-up discussions if needed.
Why the other options are incorrect:
* B. Interrupt the Daily Scrum and solve the problem immediately:The Daily Scrum is not a problem- solving session. Interrupting it for detailed discussions disrupts its purpose and timebox.
* C. Escalate it to the Product Owner:Technical issues are typically handled by the Developers, not the Product Owner, who is responsible for managing the Product Backlog and ensuring value delivery.
* D. Discuss it during the Sprint Review:Waiting until the Sprint Review to discuss atechnical issue would delay resolution and risk jeopardizing the Sprint Goal.

NEW QUESTION # 40
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