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Cisco 700-805 (Cisco Renewals Manager) Certification Exam is designed for professionals who are interested in managing the renewal process of Cisco products and services. 700-805 exam validates the skills and knowledge required to effectively manage the renewal process for Cisco products and services, including identifying renewal opportunities, creating renewal quotes, and managing customer relationships.

Cisco Renewals Manager Sample Questions (Q40-Q45):

NEW QUESTION # 40
What are the 3 Cs of Cisco's CX Installed Base (CX-IB) Methodology?

A. Connect, Communicate, Consolidate
B. Communicate, Co-terminate end dates. Consolidate contracts
C. Check start dates, Co-terminate start dates. Consolidate services
D. Cover the uncovered, Co-terminate end dates. Consolidate contracts

Answer: D

NEW QUESTION # 41
What is the main purpose of CCW-R?

A. to capture partner and customer billing preferences
B. to allow customers and partners to download renewal data
C. to factor customer ATR, up sell and attrition
D. to allow customers and partner store new software subscriptions and service contracts from one tool

Answer: D

Explanation:
CCW-R stands for Cisco Commerce Software Subscriptions and Services, which is a tool that allows customers and partners to quote, order, and manage their service contracts and software subscriptions from one place. CCW-R enables users to create new or renew technical services and software subscription quotes, submit approved orders, and manage their contracts. CCW-R also provides features such as co-terming, contract alignment, service level changes, and deal discounts. CCW-R is designed to simplify the renewal process and enhance the customer experience

NEW QUESTION # 42
Which statement is the most accurate description of the Health Index?

A. a measurement tool for resolving specific product quality issues and adoption barriers
B. a tool for service providers to determine what stage of the lifecycle to offering training solutions
C. an ongoing measurement of customer sentiment
D. an ongoing measurement of several key customer health indicators

Answer: D

Explanation:
the Health Index is:
* An ongoing measurement of several key customer health indicators, such as adoption, satisfaction, retention, and expansion
* A tool that helps Cisco and partners monitor and improve customer outcomes and experiences
* A score that ranges from 0 to 100, where higher scores indicate better health References: 1: Customer Health Index - Cisco

NEW QUESTION # 43
What is a cross-sell opportunity?

A. a sales technique offering suggestions for additional products or services to complement the customer's purchase
B. a sales strategy aimed at encouraging customers to buy the highest-priced product on offer
C. a method involving the promotion of discounted software and services during a specific season
D. an approach centered around selling products that are not related to the customer's interests

Answer: A

NEW QUESTION # 44
Which statement best summarizes the intended outcome of the Success Plan?

A. Provide scheduling for resolving customer qual y issues
B. Grow incremental annual recurring revenue
C. Generate financial data that indicates a customer's propensity to renew
D. Development of a customer-centric view for achieving value from their portfolio

Answer: D

NEW QUESTION # 45
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